Each time I attempt to install Apple's Server.app, I get a hang at the point wherein it says, Preparing Mail service....

I am trying to set this up via both the GUI and the shell (sudo /Applications/Server.app/Contents/ServerRoot/usr/sbin/server setup) with the same result.

I've performed rm /Library/Server and gone a bit further with removing some other folders:

sudo mv /.ServerBackups /var/db/.ServerSetupDone /Library/Preferences/com.apple.serverd.plist /Library/Preferences/com.apple.servermgr_accounts.plist /Library/Preferences/com.apple.servermgr_certs.plist /Library/Preferences/com.apple.servermgr_info.plist /Library/Preferences/com.apple.servermgrd.plist /Library/PrivilegedHelperTools/com.apple.serverd /Library/Server ~/tmp/server_backup

Any idea of any other steps I can take to troubleshoot this here?

I've been thinking that perhaps I can use sudo iosnoop or such to scrub through what files may be active during this setup, but I've not really been able to isolate any problems so far...

  • Is this a new Mac setup or was server installed on an older OS? Typically mail isn't configured when you run setup - but perhaps there's some history? (I'll see if I have any ideas - but fs_usage and tailing the system.log and install.log might be where I'd start looking as I don't use iosnoop much. – bmike Aug 15 '16 at 3:50
  • Also - can you run /Applications/Server.app/Contents/ServerRoot/usr/sbin/serverdiagnose run when things are stuck? – bmike Aug 15 '16 at 3:53
  • Another good place to look for info on what is happening during setup/promotion is /Library/Logs/ServerSetup.log – Leland Wallace Nov 6 '16 at 8:32

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