I'm upgrading my mum's iPad from iOS 6.1.3 to 9.3 and it is coming up with a verification error. The obvious solution is to redownload the update and update from there.
There is however one issue, I can't find the update in Settings. All guides say to go to Settings > General > Storage & iCloud usage > Manage storage
however I just have:
Settings > General > Usage
and then a list of apps (none of which are iOS 9.3 or even add up the the total data usage) and below that settings for managing iCloud.
So my question is what is the procedure to delete the update on the ipad.