Yesterday i received an automatic mail for apple thanking me to have contacted the support and there was a practice ID and my mail.
The problem is that i never contacted the apple support, so i further investigated it by going to the apple support practices website, inserted the ID and the mail and that showed me that someone has contacted the support asking for something about an iPhone 4 update, and on the field "Your contact info" there was my surname but a different name.
Worried by this situation i called the Apple support and explained. The operator told me that he don't see anything under my name and probably someone was wrong when entered the mail to contact the support, so i can stay safe.
But i don't feel completely safe, also i'm quite sure that this was done in purpose by someone because some years ago i solded an iPhone 4 to a guy , after purged everything from it and disassociated by account from it, but this guy know my mail and some details about me and i can't completely trust him. We also litigated few months ago, and this guy's name is the same that i see on the ticket ID , but with my surname.
There is clearly too coincidences.
My question is, how i can i do in this case to prevent anything bad and feel really safe?