I know there are similar questions on the site, but I'm not quite seeing an answer that works for my network.
I work in a hospital, and we have a guest network that uses a captive portal forcing the user to accept terms before use. On iOS devices, this network connects without issue. The Apple Captive Network Assistant (or whatever its equivalent on iOS is called) pops up and shows the portal page.
Using my Macbook Air running the latest version of El Capitan, I get very inconsistent results connecting to this network. I immediately get a connection to the WiFi network, but I do not consistently get the pop-up for the portal to accept terms. I also cannot force the page, either. I have tried entering into Safari http://captive.apple.com/hotspot-detect.html. I've tried 18.104.22.168 which is the address that pops up with the captive portal. None of these work.
I have also tried to delete my network preference files. I have tried to manually assign a DNS server 22.214.171.124, etc.
None of these things seems to work.
Sometimes, shutting down and restarting the computer works. (Software restarts do not typically work). Or, occasionally letting the computer sit connected for upwards of 30 minutes it will suddenly connect.
Why would I be able to connect to the network on iOS and an Amazon FireStick without issue, but not OS X?