0

I have a Mid-2014 MBP retina 15" running OSX 10.11.5. It runs flawlessly except for occasional Safari freezes. It happens only while I'm using Safari, and mostly when I try to close a tab. I've contacted Apple support multiple times, and they advised me to try a few things, none of which worked. I've tried to following:

  • cleared history
  • deleted cashes in ~/Library/caches and /Library/caches/

When it freezes, everything freezes with absolutely no response, so I have to do a hard reset every time. What could be the problem? How can I diagnose the problem and fix it?

1

You can try the following:

In Preferences (cmnd+,)

Privacy:

  1. Check: Allow from websites I visit.
  2. Remove all website data..
  3. Prompt for each website one time only
  4. Ask websites not to track me

Notifications:

Remove all

Extensions:

Disable them all for now.

Search:

Untick all and only tick: Enable quick website search


Quit (cmnd+Q) and re-open the app. Let us know if it happens again? :)

  • May or may not work, but an answer is better than no answer. :) – emotality Jul 15 '16 at 16:18
  • Hey, thanks. I've been trying this for a couple of days, hasn't frozen yet. It kind of slows down after a while, though. Specifically, when I try to select the address bar either by clicking on it, or doing Cmd+L, it hangs for a second or so, and then lets me type. – sodiumnitrate Jul 20 '16 at 2:37
  • The same is true for opening a new tab with the keyboard shortcut. – sodiumnitrate Jul 20 '16 at 2:37
  • So it gets slower by time until you clear cache again? Thnks for Cmnd+L never knew about it! hehe – emotality Jul 20 '16 at 2:39
  • 1
    Thanks. I can already check this using activity monitor -- but isn't it weird that it's only safari that freezes? Also, I'm sure the OS has better ways of handling the situation if the system runs out of RAM: freezing up entirely is so 90s :) – sodiumnitrate Jul 27 '16 at 18:54

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .