Newly upgraded to Latest released OS X - El Capitan (10.11.5). Now when I open App Store app, the spinning wheel to right of < > buttons on upper left side continues to spin with no content visible below on any tab button. Originally, I saw that 1-update was available. I read an earlier note to use Activity Monitor and kill processes related to App Store. Saw 2 that had long process times (storeassetd, storedownloadd). Plus now see App Store Web Content in "(not responding state). How do I fix this???
- Go to Finder and press ⌘ + Shift + G;
com.apple.appstorewhich are cache files;
- Then press again those commands and go
/private/var/folders, open each folder and each subfolder until you find
com.apple.appstoreand delete this folder;
- Restart your Mac.
For me, the command that resolved this was:
sudo softwareupdate --clear-catalog
(Found here: https://apple.stackexchange.com/a/221419/238906)
After hours of trying different ways of re-installing an app from the App Store (deleting the app in Launchpad, enabling app store debug menu and resetting application, rebooting, etc) the only thing that worked for me was deleting the following folders and rebooting:
~/Library/Caches/storeaccount ~/Library/Caches/storeassets ~/Library/Caches/storedownload ~/Library/Caches/storeinappd
After this I was finally able to see an "Install" button next to the app I deleted rather than an "Open" button. In addition, 5 other apps I had deleted were originally showing under the Updates tab as having updates. After deleting the above 4 folders, those apps were no longer showing up under the Updates tab.
I think it's absolutely ridiculous that there isn't an easier way to re-download/re-install an app from the App Store.