I've followed the instructions here : https://support.apple.com/en-au/HT204990

I have a late 2013 MacBook Pro Retina. Currently running Windows 7 64bit. I've got the latest OS X 10.11 El Capitan, all software updates applied. I've run the Apple Software Update in Windows 7 - all up to date.

When I click on the Get Windows 10 icon, it displays:

"Unfortunately, this PC is unable to run Windows 10... because one or more things are incompatible.

Viewing the report, it says:

"The device manufacturers haven't made these devices compatible with Windows 10, so they won't work. Check with the manufacturers for support."

Apple Broadcom Built-in Bluetooth

Apple Inc.


Try updating the bluetooth driver using the one found here: http://support.lenovo.com/au/en/downloads/ds031759

It should have the supported Windows 10 driver for the Bluetooth chipset found in that model (BCM20702).

Once completed, try the upgrade again.


I ended up going in to Windows Update and it showed Windows 10 as the main update option with a 'Get Started' button. Clicked that and it all worked just fine.

No need to fiddle around any more trying to please the 'Get Windows 10' icon.


Seem like you have to install Windows 10 manually with iso file and bootcamp, then install the driver.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .