0

My Seagate 4TB HDD doesn't mount in OSX El Capitan on my MacBook Retina. I have been using it for the last week on this computer, but today it doesn't mount. It shows up in Disk Utility, but when I click "mount" it doesn't.

  • I ran First Aid on it and it still doesn't mount.

  • I tried it on an iMac with the same results, but other drives work fine.

  • I tried to shut down, restart - same outcome

  • on a different computer iMac - same outcome

  • different drive solid state and normal - both worked fine I ran First Aid in Disk Utility

Improve this question
2
  • 1
    Sounds like a case of a faulty drive to me. Is the format drive option available?
    – MrU
    Jul 4, 2016 at 9:35
  • Have you tried a 3rd party app like Mountain?
    – Natsfan
    Sep 15, 2018 at 22:23

1 Answer 1

Reset to default
1

When there is not something wrong with the format, it is an hardware issue. Do you have any Seagate software installed? If yes, completely uninstall it, then restart the mac, it is counterproductive. If no: when there is not something wrong with the format, it is an hardware issue.

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .