My iPod nano 7th generation is giving a lot of trouble in pairing with other Bluetooth devices (headphones, car audio, speaker). I cannot even pair it with my iPhone. I turn on the Bluetooth option and just keep going and going looking for devices, I put them close together and nothing.

Any solution?

2 Answers 2


My scenario and fix:

Ipod Nano 7th gen paired previously with Jaybird X3 bluetooth headphones. At some point the X3s stopped connecting with the Ipod (connection failed message from Ipod Nano)

I chose to "Forget this device" in Nano interface in the hopes that would reset the connection after X3s were discovered again. No luck. In fact the X3s were not discoverable at all! Other devices were appearing in the Ipod Nanos BT discover screen..and X3s worked with another device via bluetooth.

I reset the Ipod using menu select button and sleep/wake button for 6 secs. No luck.

Restored Ipod using the iTunes software from Apple. No change, X3s not found. And erased all data..

Watched this YouTube on how to enter diagnostic mode on Ipod:

Followed the instructions. Narrator said to press all buttons simultaneously for 3 iterations...I think this is wrong and diagnostic mode will engage after apple logo appears on first try..

Once the Ipod was in Diagnostic mode I went through all menu items. I am not 100% sure how the system was repaired but I would definitely navigate to the BT test (bluetooth self-test) and run that.. there was also a DRAm self test but I doubt that test would result in any connectivity change.

After rebooting the Ipod the X3 headphones immediately responded to pairing..

I hope this helps :)


Have you tried pairing it with other bluetooth devices? If not, I suggest you do so. If all else fails, then it's probably a hardware issue and you must ask for help from Apple.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .