I tried making a facetime call on my macbook and it shows the view of my camera to just be black. The green LED for the camera turned on when I opened facetime but now will not turn off, even after completely exiting all open programs on the macbook. The only way to get the LED to turn off if to restart the computer.
I also tried searching for "VDC" in utility and killing the "VDCAssistant" process to no avail.
Any ideas:
- How to get the webcam to work? I.e. show an image rather than black
- How to get the camera to "turn off". Stop the green led?
To my mind this seems like a hardware problem but I'd appreciate any advice.
Update:
The green LED is now on even after a restart. Facetime is reporting that no camera is available. Killing VDCAssistant does nothing.
Update 2 It seems a full shutdown, turn on turns the LED off, unlike a simple restart. Opening any app that uses the webcam reinstates the problem.
Update 3 After running Apple Hardware test, it has been confirmed that there is a hardware issue. Will be taking it in to Apple to get serviced.