2

I recently had a situation where I wanted to uninstall a Brother TWAIN driver and rollback to an earlier version on my MBP (OS X 10.6.8). I found instructions on the Brother web site and followed them to the letter. However, I was unable to reinstall the older version (freshly downloaded from the Brother web site) - the installer provided a message indicating that a newer driver was currently installed on my system.

I ended up manually reinstalling the older driver by going into the DMG and extracting the files.

Questions

  1. Are there any other locations that I should have looked to remove files from the newer Brother TWAIN install?
  2. Are the Brother uninstall instructions complete?
Improve this question
1
  • 2
    They should really offer an uninstaller....
    – lemonginger
    Sep 8, 2011 at 0:20

1 Answer 1

Reset to default
1

To answer both questions at once, it seems that the Brother instructions only cover system level files. This will not remove any files that you as a user created or installed. I would go through the instructions again, then repeat the instructions, but for every location where it says "Macintosh HD > Library > x", I would also check at "Macintosh HD > Users > YourUsername > Library > x".

It is also possible, depending on what version of OS (I see that you are rolling back to 10.6.8 - does that mean you were on 10.7?) that they are system installed. I wouldn't recommend removing anything from your system folder, but it may be finding the drivers under "Macintosh HD > System > Library".

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .