I have a Macbook air 11 inch early 2014 with Mac os X 10.11.5 installed. I can't send or receive from my mac to any other iOS device. If I want to send something to my iPhone, the iPhone never scans and shows up on my mac, and If I want to send something from my iPhone, like a photo, the mac doesn't show up on my iPhone. I have followed a lot of fixes on apple discussions and other websites but non seem to work. I'd be very grateful if anyone would help me.
For the record, Airdrop only works if you have one of these Macs, and a supported iOS device:
"To send items to an iPhone, iPad, or iPod touch, or to receive items from those devices, you need a 2012 or later Mac model with OS X Yosemite or later, excluding the Mac Pro (Mid 2012)."
- iPhone 5 or later
- iPad Pro
- iPad (4th generation) or later
- iPad mini or later
- iPod touch (5th generation) or later
On the iPhone, you need to set Airdrop in Control Center, I recommend 'Everyone' just to be sure. Both wifi and bluetooth need to be on.
I don't use AirDrop regularly but I gave it a try. Here are certain situations where my iPhone did not show up on my Mac. 1.) The phone's screen turned off, 2.) Bluetooth on either Mac or Phone was turned off.
The AirDrop functionality was not impaired or disabled when iCloud was turned off as it does not depend on your login information. If you set the privacy and discoverability functionality on your Mac to "No One" then your iPhone cannot find your Mac; this does not affect sending to your iPhone. As a test, I suggest you set it to "Everyone" and see if your iPhone can find it. If so, then go to your Mac and check to see if your Mac can see your iPhone. If so, then you're all set. Make sure that your phone does not go into standby mode--screen turns off not just dimmed.
If all else fails, backup your information to either iCloud or your computer and reset it to factory settings. If this does not work, I would suggest making an appointment with the Apple Geniuses.
When I also signed in and out of my iCloud account from Mac, that didn't work. So I signed out and logged in with another iCloud account. I didn't test it right away but at night I just tried again to see if it works or not, and it did. I logged out of the account and signed in with my old iCloud account (with which airdrop wasn't working) and it worked then too.