I am planning on giving my iPad to son. I want to reset it for him but, first, I want to offload the photos and contacts onto my PC. I have found that if I use the iCloud, as soon as I shut iCloud off, all the photos and contacts are gone from PC. This is a pain. Can anyone help?

2 Answers 2


For photos:

  1. Connect your iPad to PC
  2. Open Computer>Portable Devices>Internal Storage>DCIM, then drag/copy photos to another folder on your PC

For contacts:

  1. Log in to your iCloud account from a browser on your computer
  2. Select one or more contacts in the contacts list.
  3. To select several adjacent contacts, click the first one, then Shift-click the last one. To select multiple nonadjacent contacts, Command-click them on a Mac or Control-click them on a Windows computer.
  4. Click the cogwheel button on the bottom right and choose Export vCard from the pop-up menu

Have you tried that? https://support.apple.com/en-gb/HT201302 And here is the troubleshooting page https://support.apple.com/en-us/HT204597 Hope that helps.

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