I am noticing something both on my iPad 2 and iPhone SE running iOS 9.3.2 that I don't recall seeing until today. When I do a spotlight search, it shows a list of results from different apps, and then at the bottom options to search web, App Store, and maps. But now, if the search is such that there are no results from apps, it won't show those last three search options either.

Also, if relevant, a search that brings up just one top hit of an app and nothing else, also does not show options for the web/app/map search. Also, spotlight might start showing a result, like of a note I'm typing, but as I keep typing just a little more of the title of that note, then all results disappear.

And when offline, this problem goes away. Even about the disappearing notes search result problem.

  • I have the exact same problem and I can't figure out why. If you figure out how to get it back then please let me know
    – user186123
    Commented Jun 4, 2016 at 20:28
  • @Sebastian I noticed the problem doesn't exist when I'm in airplane mode, but that's not much use in that case. Apple suggested I reset all settings, but I haven't tried that yet. If you like though, you could try.
    – kal-al
    Commented Jun 5, 2016 at 3:46
  • @Sebastian How long have you had this problem?
    – kal-al
    Commented Jun 5, 2016 at 3:54
  • @Sebastian I found a website that gave suggestions for different spotlight problems on iOS 9. On my iPhone I tried hte sending myself an email tip. It actually kinda seemed to work for a few minutes and then the problem returned. On my iPad 2 I tried the change system language tip, that didn't fix it.
    – kal-al
    Commented Jun 5, 2016 at 4:25
  • @Sebastian I believe I have found the fix, please see my answer.
    – kal-al
    Commented Jun 7, 2016 at 22:06

1 Answer 1


Upon a little testing around, I have discovered the solution. Go to Settings > General > Spotlight Search and disable Bing Web Results. There must be some problem either on Microsoft's end or in the way the iOS software gets it, and this interferes with Spotlight from doing what it needs to do.

Hopefully Apple will fix this and it can be re-enabled with iOS 10 or a future iOS 9.x update, or it will be fixed on Microsoft's end, if the issue becomes known to them.

It's unclear to me if this affects everyone or just a small number of users. If you're not sure if you have this problem, test it out as per the original question. And please comment if this does or does not fix it for you.


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