1

From following the steps in the official apple support page, it seems my computer is not able to recognize my iphone.

Other similar questions show an "unknown device" of some sort, which in my case isn't there. The phone is charging, so it's somehow connected and the USB port works with my mouse for example.

I've tried what's mentioned here but it didn't work. Latest itunes version: 12.4.0.119 Latest IOS version: 9.3.2

EDIT After connecting an ipad, the connection worked via itunes.

enter image description here

  • Have you tried: plugging a different iPhone or iPad into the MacBook? – Brick Jun 2 '16 at 0:17
  • Just tried with an ipad. After plugging it, there are no changes in the system information – marbel Jun 2 '16 at 0:43
  • If able, can you try using another computer – Brick Jun 2 '16 at 0:45
  • 1
    I don't have another one here. – marbel Jun 2 '16 at 0:51
0

I recommend selling MAC products. This was my "solution". Never had any more issues.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .