Friend woke up today to find only 15 of his 9000+ emails in his Gmail Inbox. Have confirmed on iPhone and Gmail website that for whatever reason, these emails are gone -- they don't show up in "All Mail" and they aren't int the trash.
Compounding that, although his TimeMachine backup has been running, when I go to restore for him, there are two problems preventing him from actually restoring anything. 1) when choosing a date/time on the timeline, although the email count changes, the screen doesn't animate 2) the Restore button never becomes active
If I try to restore something in a Finder folder, TimeMachine restore works fine.
Has something changed in El Capitan that prevents email from being restored? perhaps due to it being a Gmail or IMAP account?
Running Mac OS X 10.11.4