My iPad Air died a couple of days ago, I recorded its last dying breath >> Youtube

Before it crashed for good my daughter was playing a disney game in Safari when she told me the screen turned blue than black. So I thought the battery was dead and plugged it in to not get it going again.

Later that day I tried al button combinations also plugged in (and out) of my macbook to get it going again. To no avail.

What would be the next best step?

  • Disassemble / reassemble
  • Send it of to Apple (is this expensive?)
  • Option 3?

Model A1474 (FCC ID BCGA1474 IC 579C A1472)


I've brought the device to a Apple certified service provider and they noticed the iPad was almost 2 years old and could be eligible for guaranty. They (Apple) replaced the device at zero cost!


The issue in your video looks like it could be the Digitizer that's going bad.

Disassembling iPad, especially the Air series, is a huge pain in the ass (it's Repairability score on iFitIt is 2/10). If you want to go that route here's the info from iFixIt:


Unlike the iPhones Apple doesn't replace the screens/digitizers because of the complicated repair process. They will however offer you a new iPad (same kind as what you have) with a Out Of Warranty exchange:


  • Great answer. $250 I find a bit steep for a two+ year old device. I think I will take a shot at repairing it. If that fails I give up. Although I would think the digitizer isn't the broken part, this only transfers gestures. May 18 '16 at 13:07
  • Take it from me Ralf, iPad Airs are incredibly hard to repair - I tried and failed. If you've never done it before, you may end up destroying it, and thus making it ineligible for the $250 repair from Apple. You might want to use the $250 and trade up to an iPad2.
    – IconDaemon
    May 18 '16 at 13:49
  • @IconDaemon Ok I'll take you word for it. Will call Apple support and find out what the options are. It seems Out Of Warrenty Exchange is a US thing only? I don't get this option in the Netherlands it seems. May 18 '16 at 14:01
  • I've taken the iPad to a Apple Service center and they think that by Dutch law it will fall within guaranty because it broke down in 1.5 years. May 19 '16 at 6:53

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