I have an iPhone 6 running iOS 9.3.1.

I just made a synchronization with its host MacBook Pro with no problem and which might not be related in any way to the problem I witness.

Upon opening Music on this iPhone, I just get this image:

image on Music / iPhone picture , with apparently not any function visible on the screen or hidden anywhere.

I tried to click within the usual corners where hidden functions are placed but didn't get any reaction.

I can close the application, reopen it.

Same dead end.

My iPhone isn't connected to any network outside of my phone provider. I don't have any Internet connection (on phone, on Bluetooth or on Wi-Fi).

I never used iCloud to stay on basic problems (there are already enough problems thus far). Here are my Settings > Music: Settings > Music

I did not try to shutdown the iPhone since I would like to understand what is this problem and its origin before trying to fix or kill it.

Among the technical details:

  • I am not using Apple Music (I don't even know how to).
  • I am not using Siri.
  • I am not using iCloud.

Any very similar question which involve any of these three functions might be a false duplicate.

Apple doesn't aknowledge if this is a bug but seems already aware that there is a real problem with the Music software since the number of users reporting the exact same problem is regularly growing. Their actual receipe is just "restart it" which I dont consider a professionnal answer.

If you encountered the same problem, do you have any hint of which operation or configuration error might lead to it?

What may help to analyze this problem?

  • I don't use Apple Music and to be honnest I haven't yet looked at what this application or service might be. I'm simply not interested.•• return •• This similar question didn't bring me any clear explanation to the problem I want to understand and avoid definetly.
    – dan
    May 17, 2016 at 14:44
  • 1
    Try some of the others then - apple.stackexchange.com/search?q=girl+headphones
    – Tetsujin
    May 17, 2016 at 15:06
  • Thank you for your hint to search for relevant questions.•• return •• I am in the process of reviewing all of them in a search for a correct explanation and a way to avoid this silly interface dead end.
    – dan
    May 17, 2016 at 15:22
  • Didn't find any correct explanation or analysis :). The answers tagged as correct are of very low quality.
    – dan
    May 19, 2016 at 7:13
  • Adding a new question asking the same thing will not increase the quality of the answers, that's why it got closed as a duplicate. If you are looking for better answers, consider editing more details into the original question and/or set a bounty.
    – nohillside
    May 19, 2016 at 8:54


Browse other questions tagged .