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I have an iPhone 6 running iOS 9.3.1.

I just made a synchronization with its host MacBook Pro with no problem and which might not be related in any way to the problem I witness.

Upon opening Music on this iPhone, I just get this image:

image on Music / iPhone picture , with apparently not any function visible on the screen or hidden anywhere.

I tried to click within the usual corners where hidden functions are placed but didn't get any reaction.

I can close the application, reopen it.

Same dead end.

My iPhone isn't connected to any network outside of my phone provider. I don't have any Internet connection (on phone, on Bluetooth or on Wi-Fi).

I never used iCloud to stay on basic problems (there are already enough problems thus far). Here are my Settings > Music: Settings > Music

I did not try to shutdown the iPhone since I would like to understand what is this problem and its origin before trying to fix or kill it.


Among the technical details:

  • I am not using Apple Music (I don't even know how to).
  • I am not using Siri.
  • I am not using iCloud.

Any very similar question which involve any of these three functions might be a false duplicate.

Apple doesn't aknowledge if this is a bug but seems already aware that there is a real problem with the Music software since the number of users reporting the exact same problem is regularly growing. Their actual receipe is just "restart it" which I dont consider a professionnal answer.


If you encountered the same problem, do you have any hint of which operation or configuration error might lead to it?

What may help to analyze this problem?

marked as duplicate by Tetsujin, Andrew Larsson, Allan, grg, IconDaemon May 17 '16 at 18:18

This question was marked as an exact duplicate of an existing question.

  • I don't use Apple Music and to be honnest I haven't yet looked at what this application or service might be. I'm simply not interested.•• return •• This similar question didn't bring me any clear explanation to the problem I want to understand and avoid definetly. – dan May 17 '16 at 14:44
  • 1
    Try some of the others then - apple.stackexchange.com/search?q=girl+headphones – Tetsujin May 17 '16 at 15:06
  • Thank you for your hint to search for relevant questions.•• return •• I am in the process of reviewing all of them in a search for a correct explanation and a way to avoid this silly interface dead end. – dan May 17 '16 at 15:22
  • Didn't find any correct explanation or analysis :). The answers tagged as correct are of very low quality. – dan May 19 '16 at 7:13
  • Adding a new question asking the same thing will not increase the quality of the answers, that's why it got closed as a duplicate. If you are looking for better answers, consider editing more details into the original question and/or set a bounty. – nohillside May 19 '16 at 8:54

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