In my residence there's a new Wi-Fi system. We connect to this network that requires a password and then it is supposed to redirect us to a website that ask for another, personal password.

So far I have been able to connect my Samsung tablet and phone, after I connect there appears a message to sign-in to the Wi-Fi . But using my MacBook it's not the same: I type the first password and connect but there's not an option to sign-in.

I don't know what to do now.

  • 2
    Have you tried launching a web browser and visiting a website? Use something easy like cnn.com since sometimes https traffic can cause an authentication website to not redirect properly. Connect first, like you have done, then open a website in your browser (cnn.com). See if it will send you to your password page then and let us know. – smoooosher Apr 19 '16 at 19:47

I have had this problem many times with my Mac at places like hotels and universities that use a web based login.

smoosher is on the right track. After the WiFi login, you need to go to a web site that does not use HTTPS. The New York Times is an example (http://nytimes.com). This will cause the redirect you need to the second login page. Sites that use or offer HTTPs probably won't work for the redirect.


If you are using a third-party browser, that might be the issue. Try opening Safari and go to a random page (e.g., wikipedia.org).

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