Every morning, on one particular machine, I get a popup that iTunes has an update to install. However, when I click download nothing happens. If I try to use the Apple Software Updater manually it reports that the Apple Software Update Server cannot be found. I have full Internet connectivity, having no problems getting to any other sites and my other machines on the network update iTunes just fine. Any ideas?

  • Is there a firewall rule in place that may be blocking access to the ASUS?
    – IconDaemon
    Apr 5, 2016 at 14:51

1 Answer 1


I'd try downloading a full copy of iTunes rather than trying to update it: http://www.apple.com/itunes/download/

  • Well, that got me the new version of iTunes, but my updater is still broken. Apr 5, 2016 at 13:55
  • Brian Knoblauch - You should edit your original question to indicate that it is the Apple Software Server that is not working, not just the iTunes update.
    – IconDaemon
    Apr 5, 2016 at 14:50

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