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The Mac Pro here (2008 model) started acting up as of yesterday during booting - when I turn it on, I hear the typical sound, the Apple logo appears, it disappears.. and the monitor remains in that grey tone.. forever - nothing else is happening. This machine has Snow Leopard installed. When I try to e.g. boot from my Lion USB Recovery HD, i plug in the USB stick, press alt during bootup, both systems (the SL one on the disk & the Recovery on the USB stick) appear, I select the Recovery HD.. and again, the same (logo, then grey forever).

What's going on here and what can I do?

Update:

following the numerous suggestions below (thanks!), I checked the verbose boot logging, but nothing too troubling appeared, well sort of. Right before the monitor turns grey again, the color of the logging font turns from white to pink?

This: enter image description here

to this: enter image description here

.. (the image is kinda off, somehow it doesn't capture the pinkishness of the color) then grey forever again.

Additionally I could enter safe mode, but the same is here.. colors seem strange & not entirely correct (I suppose it's not intended that way, right?):

enter image description here enter image description here

I put the Nvidia 8800GT in the other slot on the mainboard, the same again. Is this a sign of a failing graphic card (the boot manager menu looks just fine)?

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3 Answers 3

Reset to default
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This happened earlier this year to a friend. The cause was disk directory damage. Upon start (during the Gray Screen of Doom) the Mac was trying to repair the damage automatically, but failing. Here's how I talked her through it.

  1. Power down the Mac.

  2. Boot in Safe Mode (press Power button, listen for startup tone, immediately press and hold Shift, release Shift when you see Apple logo).

  3. Let the computer boot in Safe Mode. It may take longer than normal.

  4. If the computer eventually reaches the desktop, simply reboot normally and see if that fixed your problem. This is the point at which this procedure worked out for my friend.

  5. If the computer is still having problems, boot from a Mac OS X Install DVD (insert DVD, power down, restart hiding down C key).

  6. When you reach the Installer screen, use the Utilities menu to run Disk Utility, then choose Repair Disk under the First Aid tab (if the hard disk doesn't show up in the sidebar in Disk Utility, the disk is likely irretrievably broken).

If these steps don't work, I'd suggest that you either a) Wipe the disk and do a full restore from your most recent backup; b) invest in a heavy-duty disk utility like Disk Warrior; c) take the computer to the nearest Apple Store for support help.

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  • I could enter safe mode (thanks!), but it is somewhat.. off - colorwise. I've updated the original error description with screenshots but basically entering safe mode & shutting down didn't change a thing. Running Disk Verify in there says - drive's OK.
    – Jörg Battermann
    Aug 28, 2011 at 21:12
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Generally with this kind of problem the first trouble shooting step is to reset the PRAM by holding down ⌘ + ⌥ + P + R on boot. Also reset the SMC might help, but doing this requires a process specific to your machine, which can be easily found out on Google.

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  • Neither PRAM nor SMC reset helped, I've updated the original description to show a little more info what is going on.
    – Jörg Battermann
    Aug 28, 2011 at 21:09
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Do you have any external drives (or peripherals) connected? I had this problem sometimes due to an external hard drive (I thought it was the enclosure, but it turned out the drive was itself failing and had to be RMAed). I disconnected it, and the boot sequence resumed.

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  • Everything but the USB Apple Keyboard and the display (it is a dual-dvi one, but also tried standard vga). Regarding nternal drives I removed all drives but the system one, same. Put in any other drive just to see whether I could then boot into the installer/from snow leopard cd - same. grey forever
    – Jörg Battermann
    Aug 28, 2011 at 21:10
  • Judging by your updated post, it looks certainly like a graphical issue. But I'm not inclined the think the card is failing as if it was a hardware issue, it should be present all the time (that is, it should be pink from the moment it boots)... unless OS X is just then loading the graphics driver. What happens when you boot without the monitor connected? Try that. See if it still stalls (just give it time and reconnect the display and see where it's at in the boot process/still pink).
    – user10355
    Aug 29, 2011 at 9:18
  • Unfortunately this didn't help as well. I also tried the 2nd dvi port on the graphic card, again. same.
    – Jörg Battermann
    Aug 31, 2011 at 13:26
  • Based on your screenshots, it may indeed be chocking on your graphics card. You could take it to Apple for diagnostics, or if you can get your hands on a new card, try that. Sorry, couldn't be more help :(
    – user10355
    Aug 31, 2011 at 18:09

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