Yesterday I did an update on IOS that was available in my iPad 2 (I think it was 9.3.2). After that it's asking me to configure and take some steps to reopen but after trying a while it says that the activation server is not available and won't open. Not even the home page.

I have done an update before without problems. What can I do?

  • wait it out, it's busy. You ought to be able to get past the iCloud sign in quite quickly. It times out in a few minutes & then everything else will be OK until next attempt
    – Tetsujin
    Mar 22, 2016 at 12:14
  • 1
    This is a known issue mostly affecting iPad 2 models. There is a workaround: discussions.apple.com/message/29954951#29954951
    – Allan
    Mar 24, 2016 at 8:24
  • @Allan Could you edit the post to show a picture of the error? Without some details this likely will get closed again as duplicate since connecting to iTunes and running a restore/update manually is something that's likely been covered here multiple times...
    – bmike
    Mar 24, 2016 at 14:25
  • @bmike I'll see if I can find one. This is a new error related to 9.3 and I fixed it for a relative just last night. Suffice to say, I don't have the iPad with the error at the moment.
    – Allan
    Mar 24, 2016 at 15:15

1 Answer 1


It looks like Apple has pulled the update (for that model, perhaps). Here are steps to proceed until an update to the update is released:

Thanks to The Loop for the details on this:

Sooner than I expected a new build is out:

iPad 2 users can update to the new firmware update by plugging their iPad into iTunes if it’s in a bricked state or by heading into Settings and navigating to the software update menu and updating like they normally would.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .