Whenever I try to shutdown or reboot my Mac (Macbook Pro 15" Retina late 2013, OS X 10.11.3) it closes all programs like normal and then it goes into that black screen with the progress bar. When it gets to about halfway it permanently hangs and won't ever finish rebooting. I looked at the log viewer and couldn't find anything in particular. Is there a way to monitor a shutdown more closely and find out what's causing it to get stuck?

2 Answers 2


I would recommend starting your Mac in Verbose Mode.

When you startup and shutdown you will see the Console entries in realtime on the screen.

Sometimes you can see what the computer is getting stuck on at shutdown. It may not be obvious what the cause is. We might need to type the last displayed line into a search engine for more information.

  • I put it into verbose mode and rebooted. It just magically fixed itself apparently because it didn't hang on shutdown. Tried again without verbose mode and it works correctly. Thanks a lot. Commented Mar 21, 2016 at 16:21

My first response whenever something is broken in Mac OS X is to try a safe boot. Safe boots perform several repair tasks in addition to safe booting your mac without extensions or startup items running. Shut down your Mac. Power it up and begin holding down the shift key the moment you hear the startup chime. Keep it down until you see an onscreen progress bar. Eventually, you will get a login screen - Login and wait until your machine is fully started up. Now restart normally and see if problem is fixed.

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