2

I've a MacBook Pro. I upgraded it's RAMs to 16 GB of 1600MHz(two 8 GB modules). Even though Apple suggests a maximum of 8GB, everymac.com's tests yield that it supports 16GB. And it did.

After the upgrade my Mac booted as normal and everything was usual until I got a freeze and the following situation in my screen.

enter image description here

I restarted my Mac and it was back to normal until it happened again. I also thoroughly cleaned the inside of my Mac(including the RAM ports) so that no dust is in the way of the circuitry.

A quick Apple hardware test returned no problems as well. At night, I left it alone to make a thorough test but when I woke up, it was long finished and booted automatically into OS X. So I couldn't see those results.

I also reseted my NVRAM, SCM and used Disk Utility to fix the permissions and check the hard-drive state.

Therefore I replaced it back with the old modules that came with my Mac.

I'm thinking of bad RAM modules. When it goes to that block it crashes. I already started the return process for the new RAMs I purchased but wanted to get a second opinion. The broken pixels with the ripples are related with the RAM modules, right?

Thanks.

  • Is that a total lock-up, or do things still respond? – Tetsujin Mar 4 '16 at 17:36
  • @Tetsujin it's a total lock up, no response – Can Sürmeli Mar 4 '16 at 18:28
  • … then first suspect would be the RAM. Second would be overheat, but I'd check this page, make sure it's not one of the machines with known issues - apple.com/uk/support/macbookpro-videoissues – Tetsujin Mar 4 '16 at 18:35
  • @Tetsujin it's not one of those models. Before the RAM upgrade, everything was safe and sound. thanks – Can Sürmeli Mar 4 '16 at 18:48
  • Then I guess the next option is to try it with the old RAM. – Tetsujin Mar 5 '16 at 6:20
2

TL;DR: You probably want to exchange the RAM you bought for new sticks.

From your picture, it looks like that's a MacBook Pro (13-inch, Mid 2012). As you mentioned, it does support 2x8 GB (16 GB total) at 1600 MHz (PC3-12800).

If the issue doesn't occur with the original RAM, you can be fairly sure that your memory slots are good. It's very likely that the issue lies in the modules themselves.

You can use a tool like Memtest86+ to test the RAM completely to help narrow down where the issue is. It could be one stick, or it could be both.

I recommend installing a single 8 GB stick, running through the full battery of tests, and then repeating with the other stick in the same slot. By testing them one at a time, you can easily determine which module is bad.

If both pass, then you can try the same together. If they only fail as a pair, there could be a timing issue or something else going on with the RAM.

To be absolutely sure that there's not an issue with your memory slots (read: logic board), you should test your old modules as well.

Finally, you mention that you purchased 1600 MHz RAM, but you'll want to confirm that. A common issue with Mac RAM installation is the use of higher clocked RAM under the assumption that it will correctly work on boards that want a lower clock.

For example, if you bought 2x8 GB at 1833 MHz, you might expect it to downclock to 1600 MHz for your computer. While normally that's true, Mac logic boards are very sensitive to the clock speed. Often, you'll get kernel panics, graphical issues, and general instability even though it may report as the clock speed you expect.

The solution is to purchase RAM that's the exact speed you want.

0

I am having a similar problem. Just bought two memories 8GB Kingston for my MacbookPro9,2. (Macbook Pro 13" mid 2012 i5 2.5)

My guess is that memories slot had some things (dust maybe) and that cause the problems.

I tested the memories separately, and the machine worked fine.

Right now I have the 16GB of RAM and so far (2h) so good.

But if anyone knows something about it, I appreciated the inside.

  • Good for you that cleaning the dust solved the problem. But in my case, bad RAMs were the issue. – Can Sürmeli Jul 7 '16 at 18:15
  • I was wrong, had the problem again. I will contact the seller to change them. – Jose Jul 7 '16 at 20:16

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .