I'm running Yosemite (and have been for a while) and suddenly new Dropbox files are not showing in Finder. They are syncing properly, and I can see this in the Dropbox recently updated menu in the top bar, and also on Terminal if I cd to a folder and ls -l. So they're there, they're just not showing up in Finder.

I recently update my work computer (so the place where the new files usually come from) to El Capitan. However, the Mac which the new files are not displaying on is unchanged. I'm assuming this is a coincidence, but it's maybe worth mentioning.

  • I noticed the same behavior recently. When I tried to copy a file that was not showing in Finder I received a warning message asking me if I wanted to overwrite an existing file.
    – user258323
    Commented Oct 4, 2017 at 13:20

1 Answer 1


To make sure we are talking apples to apples when referring to dropbox.

In the OS the folder under public called "Dropbox" is not the same as the common "Dropbox" web sharing service. The apple convention allows other users to drop files for you to access without granting other users access to other files in your user folder. The apple "dropbox" is located in ~/public/dropbox/ Once you retrieve a file from that folder you would place it in your own file system wherever you want to access it from normally.

If you are using the "Dropbox" web sharing service you would need to install that program and set it up to sync with one of the folders in your home folder outside of the Public folder.

Assuming you are aware of everything I said above the Dropbox program will need to be updated and reconfigured for El-Capitan as new security elements were established to manage access to network resources from programs and services.

I would suggest uninstalling DropBox from your computer (whatever version you have installed) and then installing the updated version configure to the folder you want to sync and reboot your computer. The files should start syncing then. If they don't check the console to see what is occurring to block the access.

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