I've been a windows user for a long time, and I hate the shortcuts for stuff. Since I only use my Mac for work stuff, I figured I'd just redefine the App Shortcuts from the keyboard menu so I could use control+C, control+V, etc.

This works fine in almost every app I've tried, except Microsoft Outlook. There control+C works, but control+V does not. I can copy selected text just fine, but Paste exhibits some weird behavior.

Hitting control+V causes the cursor to jump several lines down and scroll the e-mail. I can continue hitting control+V until the cursor reaches the very end of the e-mail, at which point I can now paste again. The entire time, the menu shows the correct shortcut:

Outlook Edit Menu

The Edit menu does not flash (and no other menu flashes either) signaling that a keyboard shortcut in that menu has been pressed until the cursor is at the very end of the document.

And I have everything set up correctly in keyboard settings: keyboard settings

Unsurprisingly, +V also doesn't work because that's not a valid shortcut anymore.

Has anybody found a solution for this issue?

Edit: Turns out it's not just Outlook that has this issue. Several OSX applications will view CTRL+V as a "scroll down" operation.

1 Answer 1


Here's what worked for me:

Create DefaultKeyBinding.dict under ~/Library/KeyBindings (Create KeyBindings folder if it doesn't exists) Then paste the contents below into that file:

  <?xml version="1.0" encoding="UTF-8"?>
  <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
  <plist version="1.0">

Alternately, you can use the following, non-XML syntax (this is the entire contents of the file, and any other keybindings would go inside the curly braces):

    "^v" = noop:;

Restart Outlook, and all other affected programs, and ctrl + v should no longer scroll down.

  • Brilliant, wish I'd thought of that! I'm editing your answer to include the alternate way I did using DefaultKeyBinding.dict though.
    – Mordred
    Mar 4, 2016 at 16:58

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