I'm not sure if this is a bug or just me missing something out, but when I try to manually add faces in my Photos app (go to photo, 'Get info', 'Add face'), a circle appears where I can name/tag the face.

When I go to drag it, however, it will not let me.

I have tried right-clicking and using all of my Ctrl, alt, cmd and shift keys. It will not let me drag the circle. The only thing I can do is name it, rename it or click the cross to delete it.

Again, I'm not sure if this is an actual bug or if I'm doing something wrong. But like this, all I can do is add circles that will pop up in random places of the photo.

No clue how to fix this, please help. Thanks in advance!

2 Answers 2


Drag anywhere in the circle to move the selection area & use the dot on the right to resize.
X on the left to cancel.

enter image description here

  • 7
    Sorry, it just doesn't let me drag it, no matter what I press, the dot included. I think it might be a bug. Feb 13, 2016 at 12:33
  • hmm… all I can suggest is apply the 10.10.5 combo update [or reapply if you're already on 10.10.5] * Fix permissions, Verify & if necessary Repair disk, using Disk Utility. * Reset Home folder permissions & ACLs using OnyX - Maintenance tab/permissions, tick the box at the top then Execute.
    – Tetsujin
    Feb 13, 2016 at 12:48

This answer in the Apple Discussions/Communities suggests that this behavior (inability to move the naming circle) is a bug in Photos; to remedy it requires restarting the Photos app (which may not be as easy as just quitting and then double-clicking the app icon, perhaps requiring a system reboot).

After just experiencing this problem with Photos version 1.5 running on El Capitan (MacOS 10.11.6), rebooting worked to clear it for me.

  • 2
    Whenever this happens to, only a reboot will fix it.
    – user11633
    Aug 24, 2016 at 20:22
  • 5
    Same here, 2 years later…
    – gerwitz
    May 28, 2018 at 10:59
  • 4
    Same here, 6 years later...
    – z2k
    Aug 20, 2022 at 20:35
  • 4
    Same here, 7 years later. Apr 27, 2023 at 13:37
  • 1
    Hello from 2024, it's still the same
    – eigenein
    Feb 3 at 15:39

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