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This question already has an answer here:

I need someone to help me I got this iphone5 a months ago from my cousin and I already have my own appleID and also my iCloud, and I could download the apps and everything but now when I got a notice to update whatsapp it requires the old password :/ is the only solution to delete whatsapp or is there anything else I could do? P.S my cousin doesn't know the password Thank you

marked as duplicate by Tetsujin, nohillside Feb 11 '16 at 13:24

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • Hi Christine, go to Help Center > Contact and select "I need to merge user profile", please do not ask the same question twice – bummi Feb 11 '16 at 13:24
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When the iPhone wasn't ereased before you got it, the whatsapp app belongs to the apple id used by your cousin.

The only ways to update whatsapp are deleting it (by holding the app and pressing the "X"-symbol) and download it again with your own apple id, or use the password that belongs to the old apple id.

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