Under Yosemite 10.10.5 on an iMac, I get the following two error messages when printing from Firefox:

First error message: "Print Preview Error. An error occurred while printing"

Then, after clicking OK, I get the following second error message: "Printer Error. An error occurred while printing"

And, of course the web page doesn’t print anything.

The Preview app, in general, seems to be working fine. And printing from other apps (not browsers) is also fine.

What I’ve tried:

  • Tried printing under Safari and Chrome. Both yield one empty page.

  • Tried printing other apps. All works fine.

  • Tried removing com.apple.print.custompresets.forprinter.Canon_MX922.plist No impact.

  • Repaired permissions - no impact

  • Restarted in Safe mode. Then restarted. No impact

  • Opened console and searched for "preview" Got the following:
    mdworker(456) deny file-read-data /Applications/Preview.app

Any suggestions appreciated!

  • If you're able to, installing the latest version of OS X would be preferable. Since your problem isn't being solved even in safe mode, it's a printer problem. Check ink levels, then try restarting the printer. – Munesawagi Feb 2 '16 at 23:06
  • Thanks, angelplayer. Restarting printer didn't help. If "it's a printer problem." I can't explain why problem only appears for browser printing. All other printing is fine. – jconcord Feb 3 '16 at 3:21
  • Update: Reset the printing system using apple instructions at support.apple.com/en-ca/HT201539 No impact on problem – jconcord Feb 3 '16 at 21:27
  • Update: Tried Firefox in Safe Mode. No impact on problem. – jconcord Feb 4 '16 at 17:22

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