I'm trying to add a configuration profile to my Apple TV via Apple Configurator 2, as documented, however when I add the profile I get this error:
An unexpected error has occurred with “Apple TV”.
You cannot install apps or other media on Apple TV.
[ConfigurationUtilityKit.error – 0x3E9 (1001)]
In fact, whenever I try to do any management of the Apple TV through Apple Configurator, it fails with the same message.
- I've tried clearing the configuration files (at
- Updating and reinstalling Apple Configurator
- Restarting computer
- Full factory restore of Apple TV
- Fresh OS X install (on external hard drive)
I'm able to sideload apps through Xcode through the same Mac, so that implies that the USB cable is fine.