I updated to the new OS so that I could load Microsoft Office 2016 for MAC as my current OS did not support 2016. Now when I open excel or word, I get

Microsoft Excel wants to use your confidential information stored in "Microsoft Identity xxxxxxxxx" in your Keychain. Do you want to allow access to this item?

Always Allow - Deny -Allow

I have always selected Deny in the past and it would go away. Now it won't go away and it won't quit out of the program as I must always Force Quit the Microsoft application, whether Word or Excel.

How can I get past this dialogue?

  • This site works better if you stick to one question per post. I've edited out one of the questions, feel free to ask it seperately. – nohillside Jan 5 '16 at 14:21
  • 2
    Also, why do you not want to click "Allow"? – nohillside Jan 5 '16 at 14:24

If you click deny, it won't go away and it can not update your previous Office 2016 identity.

How can I get past this dialogue?

Always Allow and it will disappear.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .