I have an old iPad 2 (I think) model A1396 from a relative reclaiming an iTunes update. iPad screen is telling device is deactivated and should be connected to iTunes.
WHAT I'VE TRIED
I downloaded iTunes and connected the iPad, iTunes detects the iPad, but complains because I need to put the passcode in the iPad.
I have the passcode, but the iPad screen is not asking for it, I can't unlock the screen and I just can restart the iPad, entering in this way in a vicious circle… sigh!
QUESTION is: Is there some way to unlock the iPad to insert passcode and allow update via iTunes?.