My old iPhone got replaced by Apple as it was faulty. Now I did my iCloud restore on my new iPhone 6, but when I open WhatsApp or Viber and even the any of app doesn't remember my number or information of any sort, e.g on WhatsApp it is asking me for my number and I sort of can't provide it, as I am outside the country for a few months and don't have my SIM card with me, which was registered to that. I am totally blocked out. Should i making a appointment with apple or is it something wrong with my backup, as in past i was able to recover my icloud data and app stored information without re-entering it again,

Is there a way to solve this?

  • It's your phone number WhatsApp is asking for. Why can't you enter that? – nohillside Dec 14 '15 at 11:46
  • @patrix That number is back in my home country as like i said i am visiting other country and will be here for few months. – localhost Dec 14 '15 at 12:45
  • And you don't know the number? – nohillside Dec 14 '15 at 14:37
  • @patrix I know that number and that sim is in other country, so even I get text on that number I cannot access. – localhost Dec 14 '15 at 17:26

Even if you're outside the country where the phone carrier is originally provided, you still can provide your number to WhatsApp. After providing your number, you'll receive a text from WhatsApp that contains the activation code. Then, enter the activation code in WhatsApp to re-activate it.

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