I've tried many steps so I'll list them here, I can do a reinstall but I prefer to figure out the actual cause of the problem and I don't think a reinstall will solve it.

Macbook 2007, OSX version 10.7.5

I was watching a YouTube video when something weird happened to the screen and the computer froze, so I forced a shutdown by holding down the power button. Ever since, I'm not able to boot up.

I get past the Apple logo, but it instantly goes grey. I've even tried booting from an external drive and the same thing happens.

I've tried replacing the SSD with another working SSD, but same thing. So it can't be the drive.

I can boot into Safe mode, I've repaired permissions and disk, a restart normally still hung on the grey screen. I can still get into Safe mode no problem and I don't think a reinstall will solve the issue because of this.

I've booted into Single user mode, ran fsck -fy and everything was ok. Still can't boot.

Can't boot into recovery disk, same thing happens with grey screen.

Tried Command+V to verbose boot but it didn't hang on anything, it just boots and then goes to the grey screen.

I reset NVRAM and SMC, didn't accomplish anything.

Any one have any ideas? Any more steps I can take that I haven't thought of?

  • It might be a bit of overkill but I would suggest disconnecting all non boot-essential hardware internally (I'm guessing you've already disconnected all peripherals) and attempt to boot again. If you can boot normally, then it's a hardware issue. Run the Apple Hardware Test from your original Tiger/Leopard discs that came with your MacBook first to see if it narrows down the issue.
    – Sera H
    Commented Nov 15, 2015 at 23:01
  • I'll try that, don't think I'll be able to find that disc though
    – giyad
    Commented Nov 16, 2015 at 14:18

2 Answers 2


I too had this problem twice. The first time the system got stuck, and switched itself off. Then later when I was trying boot it got stuck at the grey screen. When I contacted Apple for support, they told me that my harddrive is not working anymore and replaced it. All data lost. The second time when it happened was when I tried to restart the system and it got stuck at the grey screen. I tried removing all the devices connected to the system and switched it back on. This time it worked. Let me know if I can be of anymore help :-)

  • 2
    Well its definitely not the drive, the drive works on my other computer. I removed it and booted up from it on another macbook. There are no external hardware connected to the macbook so can't try anything there. thanks though!
    – giyad
    Commented Nov 16, 2015 at 14:18

I am having the same problem, the computer boots up in safe mode but not normally also when I boot up in safe mode my mouse cruiser has 8 horizontal lines following it. I think it is something with the graphic/ logic board. Maybe replace the logic board. I hope it works.

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