I forgot my pin to my phone so I hooked it to my computer to do an update/restore.

When the update/restore was done, my phone is now icloud locked and I'm getting this screen:

icloud lock screen

I can't remember what email I used for this but my question is:

can "t*****@m*****.com" only be equal to something like

[email protected] (i.e., 5 characters where the asterisks are representing the number of characters)?

Or can it be:

tjohnson123214@[email protected]

(i.e., (1) are the asterisks only a place-holder for any length of text? And (2) must it end in .com or was apple being lazy in how they designed this screen?)

Note this was updated to iOS 9.1 and the phone is an iPhone 4s.

  • Since you can't easily bypass this, you might need to regain access to the account. If you can edit this down to something more narrow - like how to log in to iCloud and reset activation lock remotely that might not be a duplicate on the site.
    – bmike
    Nov 12, 2015 at 17:14
  • 1
    @bmike: my question is how to interpret the number of asterisks - I could not find that anywhere else on the site - I have hundreds of email addresses, I just want to narrow down which ones to try Nov 12, 2015 at 19:50
  • OK - could you edit out the other "questions" and make it about that narrow idea? That edit will cause this to get reviewed for reopening. It's a little too broad for me to vote now to reopen it.
    – bmike
    Nov 12, 2015 at 20:25
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    I revised the subject - is that what you meant? I was only attempting to ask that one question in the body of my post Nov 12, 2015 at 21:33

1 Answer 1


The number of dots is not indicative of the number of characters missing at all—there could be 5, more than 5 or less than 5. The characters shown, however, are correct, including '.com'.

  • Thanks - that makes sense - when I called apple to ask, they said the number of dots was indicative though the person I spoke to didn't sound too informed/smart (leading to me ask the smarter contributors here) Nov 13, 2015 at 16:56

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