I am running iTunes on OS X El Capitan. App Store is showing me update to iTunes (12.3.1) but its not getting updated. Multiple times I have click "Update" button (link) near shown update but nothing happens.

Please help.

  • Sometimes the App Store app seems to have trouble keeping track of what to update. Have you tried signing out (Store>Sign Out) and signing in again? – jaume Nov 9 '15 at 15:17
  • @jaume yes, I have tried signing out and signing in back, but it didn't help. Problem still persists. – I-M-JM Nov 10 '15 at 4:40
  • I recently had a similar problem with Pages. The Update button didn't seem to work (it went gray for a moment and then nothing, no progress bar). But then, in the "Purchased" tab, I saw that it was indeed being downloaded. I guess it was just a rendering problem. Could that be your case? You could also try updating iTunes from the "Purchased" tab... – jaume Nov 12 '15 at 16:04

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