I was away on business and on returning found my Macbook Pro at home locked out. Turns out someone hacked my Apple ID which I was able to recover but I don't know the PIN. It shows message in a weird language with email address of firstname.lastname@example.org
I have my iCloud access restored now and also have my Macbook with me so how the heck do I unlock my Macbook Pro?
I do have my Macbook backed up on Time Machine as well but I don't know if locking messes up my Time Machine backup too.
BTW, the hacker tried to lock my other macbook pro as well which I was carrying but that one is showing as lock is pending. How can I cancel that lock as well?
Following is the message I received from sending email to the above email address (it is translated by google mail).
IMPORTANT: All dialogue and access only to that address email@example.com (the post office where you received this note is not to answer!)
Your device is locked. Multiple password will lead to complete failure of the device for a day or more. Account Access apple id changed, with the full payment of all "active" devices, you will receive a new password, and new mail on your Apple account. Possible partial payment (for more details in the paragraph "Guarantees (payment phase)." If you ignore and do not pay at least one device, all your data will be deleted from the device, the phone switches to "Activation" (request to enter the mail and password appleid and welcome screen). P .S. With difficulty paying within 3 days, please let us know what to avoid erasing your devices.
Unlocking takes 30-60 minutes. The cost depends on the number of devices that are linked to your Apple ID devices (iPhone, iPod, iPad): - 1 device - 1000 rubles. - 2 devices - 1600 rub. - 3 or more - 750 rubles per 1 unit. * * (3 2250rub device = 4 = 3000rub devices and so on.) For devices (MacBook, iMac): - 1 device - 2000 rubles. - 2 devices - 3000 rubles. - 3 or more - 900 rubles per 1 unit from the category MacBook, iMac.
In the case of your account on the device iPhone / iPod / iPad and Mackook / iMac - the amount is added according to the count of devices in each price list. (For example: You have 2 1 iPhone and MacBook. Amount (2 devices - 1600 rub. +1 Device - 2000 rubles. = 3600 rubles).
Guarantees (payment phase): If you have a Apple ID attached 2 or more devices for the 1st of them need to enter a 4 - 6-digit password (no password for Apple ID), you can pay first for one unit of 1000 rubles. And get the unlock code . Ensure the integrity, pay for the next (+ 600 rub. For the second unit, 2250-1600 rubles. = 650 rubles. For the third, and other devices). The number of units and the presence of a code on your device can be found by writing to the e-mail published in the beginning of the letter.
Payment options and instructions:
10% discount when paying BITCOIN: -1. Payment cryptocurrency Bitcoin Pay simply and quickly (without registration / verification, etc.) as follows: --- -I- A terminal site Indacoin https://ru.indacoin.io/change Bitcoin purchase immediately. Payment Options through the terminals RF is taken from the site: You can pay the bill in either the payment terminal or interior relations of Russia (Euroset, Messenger, JCB, Comepay, Novoplat et al.) - -II- Via Visa / MasterCard, or EPS, etc. can be performed automatically through Instant exchange https://jetchange.com/
-2. Russian MTS (mts.ru). Adding to the number issued to you (approx. 791 * - *** - ** - **) Russian mobile operator MTS. In case of problems with this payment (the location is not in the territory of the Russian Federation, the lack of terminals MTS Russia in your city), write to the postal address given for the answer at the beginning of the letter. -3. Payment by credit card or replenishment through the terminal Eleksnett. Read more on the website: https://elecsnet.ru
After receipt of money to the purse, you get paid for your access and unlock codes for 20-60 minutes. If you agree, then forward the application to the address firstname.lastname@example.org showing your Apple ID (the account on the device) and the text: "I agree to pay (Bitcoin / MTS / on Elecsnet-bank card)." After clarification of your questions (if present) - get details and the amount to pay.
IMPORTANT: If you do not know how to pay or have any other questions, please contact! (Check the folder "Spam")