When I connect my iPhone to a MacBook Pro it does no longer show up in the sidebar of the Mac Photos app. This e.g. prevents me from importing photos from the iPhone.

Can this be due to some changed configuration setting in the iPhone's iOS (9.1) or the MacBook Pro's OS X (10.1.1 with Photos 1.2)? I want to be sure I have this base covered before bringing the iPhone to a store for a hardware check.

  • 1
    Can Image Capture or iTunes see it? – Tetsujin Nov 6 '15 at 6:07
  • @Tetsujin Good point: iTunes sees the iPhone. Image Capture apparently not ("Devices: 0", "No camera or scanner connected"), but I not well familiar with this Mac app. – Drux Nov 6 '15 at 6:23
  • I'd be inclined to test whether it will sync/backup to iTunes; then restore if necessary – Tetsujin Nov 6 '15 at 6:28
  • @Tetsujin syncing in iTunes works fine (i.e. Mac copies e.g. podcasts to, receives backup from iPhone). The issue really seems to be confined to visibility (or connectivity) of the iPhone in the Mac Photos app. – Drux Nov 6 '15 at 6:36
  • All I can think to do is power cycle/restore. It's not as if there's any on/off switch I'm aware of that could have been toggled – Tetsujin Nov 6 '15 at 7:00

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