I am experiencing problems when I download archives from Safari to the Finder. What happens is that one archive keeps downloading and it never ends. Then when I try to enter to the Downloads folder in Finder it gets frozen.

In order to have it working, I need to restart my Mac.

Is there anything I can do to fix this problem?

  • Always the same download, or any file?
    – Tetsujin
    Nov 5, 2015 at 7:07
  • It happens with any file.
    – Alex
    Nov 5, 2015 at 15:27
  • then 1) Verify & if necessary Repair disk, using Disk Utility. 2) Reset Home folder permissions & ACLs using OnyX - Maintenance tab/permissions, tick the box at the top then Execute.
    – Tetsujin
    Nov 5, 2015 at 15:58
  • I've done that but still not working. It happens to me with two Mac computers.
    – Alex
    Nov 6, 2015 at 0:45
  • Two different machines, any file. You're going to have to do some more research, because the chances of that commonality are almost zero.
    – Tetsujin
    Nov 6, 2015 at 6:03

1 Answer 1


You don't have to restart your Mac. You can simply use Command-Option-Escape and Relaunch the Finder app. I have this same problem, but it only happens when I have a Finder window open to the Downloads folder at the same time I download a file in Safari. If the Downloads folder isn't open, the file downloads and all is well. This problem started with OS X El Capitan on a Mac with a clean install of the OS and a disk that checks out with no issues under the Disk Utility.

  • Yes, that is exactly what's happening. Hope somebody else has the same issue as me. What would be the best way to let Apple know about this problem?
    – Alex
    Jan 21, 2016 at 21:41

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