I was given an iPad owned by a previous employee. How do I reset the iPad to like new conditions. I do not have the password to the Apple ID.

  • This should be your employer's problem – Matt Sephton Mar 6 '18 at 1:07

There is a nice set of procedures to follow:

If you can go to the settings app and erase all content and settings, you don't need to mess with Activation Lock or contacting Apple or the employee. If not, then you can start with the linked question for a playbook to solve your dilemma.

Here are the options to bypass Activation Lock:

In your case, your Apple Sadler rep or service organization will need to verify that it is a company owned device unless you have an MDM that uses device enrollment program (Apple DEP).

  • It asks for the Apple ID password. Thus, the problem. – Parrish Oct 27 '15 at 22:36

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