I am an app developer and I am trying to help a customer move a file from their iPhone in Document sharing.
But receive the following error:
<file> could not be copied because its name is too long or includes characters that are invalid on the destination volume)
The longest file name in the folder will be something like:
CoreDataUbiquitySupport/mobile\~B63CA3F9-0971-4F53-AF50-B1F792DDEFFE/iCloudStore/BC2FFBEC-33FA-4157-9F89-5D16429878C1/container/mobile\~B63CA3F9-0971-4F53-AF50-B1F792DDEFFE/iCloudStore/dITgSOv1a\~uXwdg84VBrJ5ksgQRT7WHwf7B9JLbKre8\= those random strings should all be the same length (232 chars total).
They tell me they are on the latest version of iTunes and Windows 7.
I can't find anything on google for this error.
Any help hugely appreciated.
[Apologies if this isn't the best place for this question, suggestions for where is the best place very much welcome. The general Apple Support forums which is where I assumed would be best have told me not to post there..]