# OS X Internet Recovery Globe stuck

I've deleted my recovery disk; or you can say more accurately, I've completely erased, by mistake, my SSD.

Now, my only option is to recover via Internet, but the globe on Internet recovery keeps on spinning and stuck at estimated time at 2:53. The Internet is working fine, all other websites and download working fine, but the globe is stuck.

Model is Macbook Pro Mid 2014

• Do you have another Mac available? – At0mic Oct 4 '15 at 16:18
• No Sir. I don't have another Mac. – Geeklovenerds Oct 4 '15 at 16:21
• I am in the same situation. Not sure if my narrative will help. I attempted two OS upgrades, both failed. First, I downloaded the new OS with the iTunes Store. After the long download and during the install the system just kept restarting. Second attempt, i used the recovery mode to check disks and to attempt reinstall the OS. i had the same results as the first. So, I deleted the HD and attempted to install fresh OS; however, the Internet recover will no longer load. I am stuck at a gray page with a spinning globe. Any advice is greatly appreciated! – user150430 Oct 5 '15 at 2:36
• Well, I tried thrice for internet recovery. Even after 12 hours the globe stops spinning and had to start over and still no luck! This time globe doesn't show any ETA. – Geeklovenerds Oct 5 '15 at 3:52

Without a recovery partition and (for whatever reason) your Internet Recovery just won't work, you are down to about 3 options to get OS X installed:

### Option 1: Install (or Recovery) at an Apple Store

If you are close to an Apple Store you can go into one and download the latest OS (if you have a working Mac) or run Internet Recovery using the Apple Network.

Note: Internet Recovery will only install the last version you had, it won't upgrade. For example, if you had Mavericks before and want to go to El Capitan, you will have to recover to Mavericks then download the El Capitan Installer.

This involves using another Mac from a friend, family member or acquaintance. You will need an 8GB flash drive. There are many guides on how to create the USB installer so I won't belabor that point here, but the command you will need to execute in Terminal is as follows:

sudo /Applications/Install\ OS\ X\ El\ Capitan.app/Contents/Resources/createinstallmedia --volume /Volumes/<USB Volume> --applicationpath /Applications/Install\ OS\ X\ El\ Capitan.app --nointeraction


Where <USB Volume> is the name of your USB Flash Drive (don't use spaces - it makes it easier)

After about 10 minutes you will have a USB Flash drive to install OS X on your Mac.

### Option 3: Acquire a premade USB Drive

This is not an official recommendation but sometimes when you are in a pinch and Options 1 and 2 are simply not feasible, it's nice to know that there's another option. You can find these on eBay. I have used this option before when I had to restore a Macbook, Internet speed was slightly above dial up and the closest Apple store was in the next State.

Just make sure you you deal with a reputable US based seller with good feedback. If the seller is too new or feedback to low, look elsewhere even if the price is good.

Are you behind a firewall, which stops any connections outgoing to / incoming from Apple Servers? Are you using the Mac at work? If yes, that is likely the cause of your issue - Either the connection is very slow due to Authentication on the firewall, or Apple Servers are blocked by the Firewall. Try a different connection (different WiFi) or connection type (Wireless or Wired).

Happened to me once, couldn't download updates for an iPhone, and a very slow Internet Recovery on a Mac due to a Firewall authenticating with Apple Servers. I connected with another internet connection without the mentioned authentication, and the Internet Recovery was faster.

• This worked for me on my home network. I turned off router firewall, and presto, internet recovery worked like a charm. – Mr. J Nov 13 '20 at 23:51

Same issue was true of me until I had changed my DNS addresses from router. Some countries are hindered to access Apple servers or vice-versa. However, it easily is fixed by changing DNS addresses, watch out, on router. When I was doing it, I used Google DNSes 8.8.4.4 / 8.8.8.8

• Changing DNS to Google's public DNS 8.8.4.4 / 8.8.8.8 worked for me – Roy Aug 20 '18 at 20:56

I would write OS X on a USB stick and boot from it.

You will need:

• A working PC, which I'm assuming runs some version of Windows.
• A USB stick.

1. First, get a .dmg of the OS X's version you need.
5. Locate the .dmg image you downloaded and select it as the source.
7. Power it and keep pressing the alt key until some icon pops up.