I started to download the El Capitan upgrade, but then I shut down my computer. The day after I wanted to continue the download but in App Store it shows "Waiting..." and doesn't do anything. Also when I go to the updates section, it shows the button "Download" but it's inactive. Maybe someone can help me? I tried to find the download file in some directory to delete it and start over but I couldn't find it.
2 Answers
In App Store, selecting Store > Check for Unfinished Downloads did work for me.
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I've found the solution:
- Close the "App Store" App
- Open "Terminal"
- Enter
defaults write com.apple.appstore ShowDebugMenu -bool true
- Open the "App Store" app
- Now you have in the menu-item "Debug" - open it - and open "Show Download Folder"
- Delete all files and folders in the folder "com.apple.appstore"
- Close the "App Store" app
- Restart the Mac
- Clean the trash bin
- Open the "App Store" app an repeat the download.
Now the download should work!
If you want to hide the debug-menu again just enter in Terminal:
defaults write com.apple.appstore ShowDebugMenu -bool false
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1+1 This solved my case. My Mac was stuck at
Waiting
stage for 24 hrs, and now it's running after I did this.– EonilOct 2, 2015 at 1:43 -
I have the same problem. Where can I find the "TERMINAL", to be able to proceed???– user149920Oct 2, 2015 at 16:56
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1Open your "Applications" folder, then open the "Utilities" folder. Open the "Terminal" application.– YupOct 2, 2015 at 18:09
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A shorter version of this: 'Show download folder', close the app store app, delete the 'com.apple.appstore' folder, empty the trash, start the app store app again. No restart required. Jul 6, 2016 at 1:02
Waiting...
message. I think this is a valid reason to post a new question.