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I get great sound output to an external speaker with my Macbook Pro, however, when I output to headphones the sound diminishes greatly. I have reset PRAM and the sound volume output improves, but only for a short time. Settings all appear to be set properly. I'm thinking there's a hardware problem. This is why: I have a monitor that I connect to my Macbook with an HDMI cable. The monitor has a headphone jack. If I plug my headphones into the monitor's headphone jack the sound output is great. Any thoughts? Thank you.

  • I'd first start with unplugging all devices (Especially HDMI as it also send audio output & video) and then restart. If problem persists, a MIDI configuration could have been changed that you're using. A corrupt sound preferences in ~/Library/Preferences could also be an issue. Have you tried a different pair of headphones? – Jahhein Jul 16 '18 at 23:45
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Could definitely be hardware related. Try testing out the headphone audio in a new "test" user account. If it continues, its most likely hardware. If its still under warranty I would take it into the Genius Bar and have them test / replace the logic board. You can check the warranty status here. https://checkcoverage.apple.com

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