My friend has an iPad. I have never used an iPad, but am trying to help her set things up better -- so it's clearly a case of the blind leading the blind.

We couldn't install Dropbox on the iPad because there's not enough storage. We think that's because there are too many photos stored on the iPad. I tried to put some of them in iCloud and then download them on the Mac. That step didn't work. We got an error message about the keychain. I'm nervous about doing anything to the keychain -- might that result in my friend losing stored passwords, or something else?

Please make your instructions detailed, clear and idiot-proof -- thank you!!

  • 1
    Can you try to plug the iPad to the MacBook with the USB cable, then launch Image Capture on the MacBook (located in applications) and then drag all the photos from the iPad onto a folder on the desktop? That should solve the free space on the iPad problem if the iCloud doesn't work. Then maybe upgrade iPad to iOS9? – MicroMachine Sep 21 '15 at 3:52
  • Have you gone to Settings > General > Usage to see what's actually taking up the storage? – At0mic Sep 21 '15 at 4:12
  • 1
    @IronCraftMan - Thanks for the edit. "Storage" does sound right. – aparente001 Sep 21 '15 at 4:46
  • 1
    @fabriced - Well, I suppose that would require finding the special cable? I'll see what I can do. / I'm not sure I need to upgrade the iPad, that's not where I had the keychain problem. – aparente001 Sep 21 '15 at 4:47
  • @IronCraftMan - No. There are a ton of photographs. A ton. I really think that's it. But I will try your idea. (I did check for music and videos, and found nothing there.) – aparente001 Sep 21 '15 at 4:49

You must log in to answer this question.

Browse other questions tagged .