On some sites (especially this one) I cannot read certain parts, there are only A's displayed.

How can I fix this?

3 Answers 3


You are probably using a third-party font management utility like Extensis Suitcase Fusion or Linotype FontExplorer. These have been widely reported to cause problems with Safari 5.1 in Snow Leopard and Lion.

Disable your font management utility, then clean the font cache again. Contact the company that makes the font management utility and see if they have a new update to address the problems with Safari 5.1.

  • That's right. I use Linotype FontExplorer. I totally forgot about that. Hope there is an update.. Thank you.
    – Wilken
    Commented Aug 8, 2011 at 6:59

If the problem persists even after attempting my first solution, try using this command in terminal:

mv ~/Library/Safari/Bookmarks.plist ~/Desktop;
mv ~/Library/Safari/TopSites.plist ~/Desktop;
rm ~/Library/Preferences/com.apple.Safari.plist;
rm ~/Library/Preferences/com.apple.Safari.plist.lockfile;
rm ~/Library/Preferences/com.apple.Safari.RSS.plist;
rm ~/Library/Caches/com.apple.Safari;
rm ~/Library/Caches/com.apple.safaridavclient;
rm ~/Library/Safari;
mv ~/Desktop ~/Library/Safari/Bookmarks.plist;
mv ~/Desktop ~/Library/Safari/TopSites.plist;

This will delete all of Safari's (possibly currupt/broken) caches and preferences. In a sense it's like reset Safari to a clean slate. This set of commands WILL backup your bookmarks and top sites, by moving them to your desktop temporarily, and then restore them after deleting the temporary files. YOU WILL LOSE ALL INFORMATION OTHER THAN TOPSITES AND BOOKMARKS.

Just incase, try manually backing up the ~/Library/Safari/Bookmarks.plist ~/Library/Safari/TopSites.plist files.

  • I didn't have a font problem, but this was helpful to me. The only thing I might change is that your 4th part says ~/Preferences whereas I think you meant ~/Library/Preferences/ there too.
    – vol7ron
    Commented Oct 28, 2011 at 16:48

For future reference, please insert screenshots inline with the text using the built in photo uploader. And to answer your question, try restoring your font settings to these default settings:

enter image description here Especially pay attentions to the "Default encoding" option.

  • I will try to inline screenshots next time. However I was not able to inline that (external) screenshot due to my user level on stackexchange. My Safari prefs resemble yours. It must be something different..
    – Wilken
    Commented Aug 6, 2011 at 22:13
  • Ah! I solved it by rebuilding the font-caches with Onyx (goo.gl/D3IqS). Thank you anyway.
    – Wilken
    Commented Aug 6, 2011 at 22:19
  • The fix seems to be only temporary. The issue is back today. Somehow Safari messes up the font caches when it runs a few hours it seems. I'm going to file a bug report..
    – Wilken
    Commented Aug 7, 2011 at 14:07

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