I have an old email/id apple iCloud account on an iPad mini that I can't delete because the email is totally defunct and I cannot remember the password.

I have a newer iCloud account that I use for everything and have no problem with it, except that I cannot use it on my iPad mini because it keeps asking me for the old account's password. I have read through the boards and am stuck!

So, defunct email and forgotten password and I don't care if I have to reset the entire mini as long as it wipes out the old iCloud account. I haven't used the mini for a while so it doesn't have anything that can't be synced.

HELP- please. Soo frustrating to realize mistakes in hindsight! Thanks, Alison

closed as unclear what you're asking by bmike Dec 20 '16 at 11:19

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 1
    You've found the anti-theft lock. If you can't log into to the Apple ID online or change its password then your stuck hard.... See apple.stackexchange.com/questions/114985/… – Tyson Aug 23 '15 at 0:31
  • From where precisely do you wish to delete the defunct account? – bmike Dec 20 '16 at 11:20

Contact Apple Support. Usually when you create an Apple ID, you supply a credit card #, an address, phone number, etc, all of which can be used to verify your identity. Worth a shot.

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