I have been having trouble with the use of my iPod Touch.

When I go to turn it off, the voice command screen comes up.

  • 2
    Please separate these into two questions, as there will be two different answers. This makes it much easier for us to find and answer question,
    – Zach Gates
    Aug 16, 2015 at 22:43
  • Which model is you iPod Touch? Which version of iOS?
    – bjbk
    Aug 17, 2015 at 2:30
  • @bjbk a 64gb iPod Touch and I got the latest update which I think is 6.0 or something. Aug 17, 2015 at 13:11

2 Answers 2


Normally, to shut down an iPod touch:

  • Hold down the Sleep/Wake button on top of the device. (NOT the Home button on the front.) Use the manuals link below to find the manual for your device.
  • Then "slide to power off" when prompted.

I suspect you may be holding down the Home button, which invokes the Voice Command.

From Apple Support:

How to restart

  • Press and hold the Sleep/Wake button until the red slider appears.
  • Drag the slider to turn your device completely off.
  • After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

You can download manuals for iPod touch.

  • Okay then where is the power button? My ipod was gift,bought used. so no instructions. Aug 17, 2015 at 13:13
  • @Trismegistus at the top
    – bjbk
    Aug 17, 2015 at 14:17
  • @Trismegistus You can download manual for iPod touch. Aug 18, 2015 at 0:47
  • Thank you @BasilBourque for the link. The OP may have an older device based on the latest update comment.
    – bjbk
    Aug 18, 2015 at 0:52

To turn the device off hold to "Power" button (Top of the device) until a slide to power off screen appears - Press it and slide your finger across the screen.

If this fails, try holding down the 'Home' button with the 'Power' button for 10 seconds, the device should be off now.

If not; Try this: Go to the Settings app, General, Tap Accessibility Then click AssistiveTouch (Near the bottom) Now there should be a small black square that you can drag around your screen, Tap it, Tap Device then hold the Lock icon until prompted "Slide to power off"

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