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I´m trying to receive an app transfer on my iTunes Connect account, but I can´t be able to do that, because the form to accept the transfer is throwing me this error:

The phone number must be in a valid format. Preface the phone number with ‘+’ followed by the country code (for example, +44 844 209 0611)

It is impossible to continue and I don’t know how to get more help.

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  • I have the same problem, did anyone solve this problem?
    – user141860
    Aug 17, 2015 at 11:56
  • Same here too. I'm from Brazil. Trying to contact iTunesConnect for further info. I'll post here when they answer me.
    – adheus
    Aug 17, 2015 at 17:16
  • In which country do you reside and what number did you enter?
    – emotality
    Aug 18, 2015 at 10:59
  • @emotality Yes, I used +52 for Mexico.
    – artbgz
    Aug 18, 2015 at 14:15

1 Answer 1

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  • If you are unable to initiate the transfer after reading the how-to, contact developer support.

  • If you don't see that a transfer in has arrived when the sender sees it processed, contact developer support.

  • If you have gotten the software to accept the transfer and you just need to wait a day for any bulk processing, then wait a day.

Last resort, https://developer.apple.com/support/

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