A friend has a Windows 8 laptop and needs to copy a text file from the laptop over USB to her iPhone running iOS 7.
On the Windows side, I upgraded iTunes to the latest and greatest. When plugging the phone into the laptop, a window pops up prompting the user to sync their picture files, to which we agreed. So it looks like everything works hardware- and software-wise. Incidently, the two Apple-related items in Device Manager are displayed correctly (ie. no exclamation point).
However, even after following this article, I can't figure out how to copy a text file from Windows to the iPhone: The apps installed on the iPhone aren't listed in iTunes.
Is there an Apple-newbie article that explains how to do this?
Edit: Should I forget about iTunes and go for iExplorer instead?
Edit : problem solved. Turns out the USB cable and/or the USB port used was a bit flaky, which explains why the iPhone would or wouldn't be accessible in Windows. This, combined with this first use of iTunes which caused us from not knowing how to proceed to transfer/copy a file from Windows to the iPhone. Thanks Tetsujin.